User and Task Analysis for Interface Design by Joann T. Hackos --   Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis. It covers in detail every step of the task analysis process, and discusses the methodologies behind it. 

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E-Business : Roadmap for Success (Addison-Wesley Information Technology Series) by Ravi Kalakota, Marcia Robinson, Don Tapscott   Rothman reviews: "To the uninitiated, e-business refers solely to the process of buying and selling goods over the Net. In our increasingly interactive age, however, it actually means much more. e-Business: Roadmap for Success, by Ravi Kalakota and Marcia Robinson, defines the term as "the complex fusion of business processes, enterprise applications and organizational structure necessary to create a high-performance business model." Kalakota and Robinson--specialists in the field who serve as founder-CEO and president, respectively, of a company called e-Business Strategies--show how to employ its tenets to compete more effectively in today's brave new world. Aiming at managers who recognize the need to plan and implement just such a course of action, the authors (with help from some pioneers currently practicing these techniques) offer solid advice for designing interrelated strategies focused on customer relationships, resource planning, order management, and supply chains, and on evaluating investments needed to make them a reality. Describing efforts undertaken by successful e-businesses such as Charles Schwab, which adopted a system that provides sales reps with real-time access to information on customers and appropriate new products, the two chart the course that trailblazing companies are following and savvy business people would be wise to emulate." A reader says "This book really asks and answers fundamental questions, how do you systematically invest in building an integrated e-business  infrastructure. What pieces do you invest in and how do you sequence your decisions when each framework (CRM, supply-chain etc.) take 3 years to implement. The key point that I got out of this book is that e-business is a journey that requires tremendous commitment especially in a large firm. Managers who are after e-business better understand what it takes to build rock-solid applications."     Executive's Guide to E-Business : From Tactics to Strategy by Martin Deise An authoritative guide to becoming an industry leader through e-commerce Between 1993 and 1997, Internet users have soared from three million to more than 100 million. Driven by the Internet, consumers are redefining buying patterns and businesses are analyzing new strategies to leverage the power of the next generation of information technologies. Executive's Guide to E-Commerce shows businesses how to develop new relationships with customers, distributors, resellers/retailers, suppliers, logistics providers, and business partners through electronic commerce. Here, readers will discover how e-commerce can impact a corporation and improve business performance, and learn what can inhibit the growth of e-commerce. This book presents tailored e-commerce strategies for such industries as consumer products, entertainment, media, communications, financial services, the public sector, petroleum, and utilities. PricewaterhouseCoopers is a world-leading professional services organization. With 155,000 people in 150 countries, PricewaterhouseCoopers helps its clients solve complex business problems and measurably enhance their ability to build value, manage risk, and improve performance.   E-Business and ERP: Transforming the Enterprise by Grant Norris also look at: e-Process Edge: Creating Customer Value and Business Wealth in the Internet Era by Peter Keen, Mark McDonald Dynamic E-Business Implementation Management : How to Effectively Manage E-Business Implementation (E-Business Solutions) by Bennet P. Lientz, Kathryn P. Rea eCommerce: Formulation of Strategy by Robert T. Plant Executive's Guide to E-Business : From Tactics to Strategy by Martin Deise(Editor), et alE-business (R)evolution, The by Daniel Amor Net Success : 24 Leaders in Web Commerce Show You How to Put the Web to Work for Your Business by Christina Ford Haylock, et al The E-Commerce Book: Building the E-Empire by Steffano Korper, et al Digital Darwinism : 7 Breakthrough Business Strategies for Surviving in the Cutthroat Web Economy by Evan I. Schwartz and